Hey Friend! We know you may not always be completely satisfied with your purchase. That's why we want to make your experience as seamless and risk-free as possible. See our return policy below.
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Hey Friend! We know you may not always be completely satisfied with your purchase. That's why we want to make your experience as seamless and risk-free as possible. See our return policy below.
Once we have received your return, please allow 3-5 business days for your store credit or refund to be issued.
Store credits are available for immediate use, once they are issued.
Credit and debit card refunds typically take 5-7 business days to show up on your statement. Please note: we do not have any control over the timeframe in which your funds show back up on your card. If you have further questions regarding this, please reach out to your bank directly.
All refunds are issued to your original form of payment. So if you paid with AfterPay, the refund will be issued to them. AfterPay will in turn issue a refund to you directly totaling the amount of payments you've already paid. For example, if you purchased an item for $100, but have only made 2 payments totaling $50, AfterPay will refund you $50 and retain the rest. Please see your AfterPay customer portal for your specific order for more information.
Once your return has been approved, you will receive an email with your RMA (Return Merchandise Authorization) Number and a USPS Label. The cost of the label will be deducted from the amout of your return store credit or refund.
Store credits issued as a result of a return are valid for 1 (one year) from the date of issuance.
Store credits cannot be redeemed or exchanged for cash value. If you cannot find anything on our website within the 12 months from issuance, the credit will be forfieted.
Keep in mind, we get new arrivals every week - lots of accessories and shoes. So even if you can't find clothing that suits you, we have lots to choose from within that one year. 😘